Privacy Policy

Last Updated: 01/08/2024

This privacy policy aims to inform you about how your personal data is used by motorX. Please read it carefully. Additionally, general information about the data collected and the reasons for its collection is explained in the following link: https://motorx.azve.net/privacy/

1. Definitions

  • Application: The motorX application, available in various official app stores and the motorX Webapp store: https://motorx.azve.net
  • Like: An action represented by a heart, indicating interest. The other party can see this. A match is not made until there is a mutual like.
  • Boost: A function that increases the visibility of a member's profile while it is active.
  • Geolocation: Your location, recorded by motorX and regularly updated if the option is enabled.
  • Match: An event triggered by a mutual like between two profiles, indicating mutual interest.
  • Facebook Connect (if enabled): A feature that allows members to use their Facebook accounts to identify themselves in the app, simplifying the registration process.
  • Voice and video messages: Actions that send a notification to the member you are sending the message to and offer the possibility to start a private chat.
  • Video call: Available only to Pro members. This allows members to spontaneously call and see their crushes. Calls are time-limited. This function can be accessed from the "Profile" page by clicking on the special icon. During a video call, members are offered the following options:
    • Answer
    • Mute
    • Turn off video
    • Switch the smartphone camera to selfie mode
    • End call
  • Account: A personal space reserved for a member in the app, accessible by registering and connecting to the app. It allows the member to access the services. A member can only have one account.
  • Friend request: A non-private action that sends a notification to the suggested member, inviting them to chat.
  • Messages and voice messages: In the app, the "Chat" action can only be sent to those the user wants (friends/everyone/unblocked). Messages can be accessed via the mailbox icon located at the bottom right of the home page.
  • Pro Member: A member who has purchased motorX Premium (1 month).
  • Profile photos: Photos that allow the member to be easily recognized. In this sense, the member agrees to publish at least one clearly recognizable photo of their face in the first position. These two criteria are one of the basic conditions for using the services.
  • Gallery photos: An area where members can share their memories and photos.
    • If the member's face photo is not in the first position, it will automatically be moved to the first position. If the member publishes more than one face photo, they can arrange the photos as they wish.
  • Profile verification: A function that verifies the member's profile photo and confirms to other members that the face photo on the profile matches the real visual identity (via video). This allows the member to receive the "Verified Profile" badge.
  • Services: All paid or free services offered by motorX to support virtual or real meetings between members who have mutual interest based on specified search criteria.
  • Boost: An area where members can make themselves the center of attention.
  • Member: A person registered in the app.
  • Member Characteristics: Information provided by the member about their lifestyle and characteristics, which describe their profile. The member can choose which information they want to be visible on their profile and filter other members in the app based on this information.

2. Data Controller

The collected data is recorded (for legal purposes) but not processed.

motorX places great importance on the protection of your personal data and privacy. This privacy policy (along with the Cookie Usage and General Terms of Use and all other reference documents) aims to inform you about how we process the data you provide to us and the data we collect in the context of your use of the app and services. Please read this document carefully to understand the practices regarding the processing of your personal information and to learn about your rights.

This privacy policy applies to all services prepared by motorX that you use (excluding services provided by third parties, in which case the privacy policy of those third parties applies).

3. Information We Collect

When you use the motorX app or communicate with motorX, personal information about you is collected and processed. This information includes data you directly provide to us or data we automatically collect.

For ease of reading, below is a general outline of the personal data collected and processed by motorX. You will find a general outline of the details about each data collected.

3.1. Data You Directly Provide to Us

When you use our services, you provide us with information; some of this information is for identification purposes. When you provide this information, some of this data may be visible to other members of the app and is public on the app. To make it easy for you to understand which data is public, the information will be marked as "Public." motorX cannot be held responsible for data disclosed by another motorX member. On the other hand, other information is not accessible to other members and therefore cannot be seen by others; this information is marked as "Private."

motorX collects and processes data related to your registration and your interactions with motorX.

3.1.1. Registration and Member Profile Data

  • Required information for registration: These are the basic data required to access our services. These data are collected by motorX in different ways depending on the registration method you choose.
    • If you choose to register with your Facebook, Apple, or Google account, your data is collected from these platforms to reduce formalities. By clicking the "Connect with Facebook/Apple/Google" button, you consent to these platforms sharing this data with us.
    • Alternatively, you can register via your mobile phone number, in which case you directly provide your data to motorX.
    • These data are related to your identity.
    • Depending on how you register, some information is mandatory for the provision of services. If you do not provide this information, motorX cannot provide you with the services offered by the app, and you cannot create your account. In any case, to register for the app, the following are mandatory: name (public), age (public), date of birth (private), gender, and at least one profile photo (public). After adding at least one profile photo showing your face, you have the right to add or delete other photos at any time. As stated in paragraph 1 ("Definitions"), the first profile photo must be a face photo; otherwise, one of your face photos will automatically be moved to the first position.
    • If you choose to register with your phone number, your phone number is mandatory for registration (not shared with members).
    • If you choose to register via Facebook (if enabled), your name and age are mandatory. Additionally, you can allow Facebook to share your surname, date of birth, gender, email address, and profile photos with motorX.
    • If you choose to register via Apple or Google, your name and age are mandatory. These platforms may also share your surname with motorX.
    • If you refuse to enable geolocation services during registration and therefore prevent motorX from collecting your location data to show you profiles of members you may cross paths with, you must provide the city you are in. This information allows motorX to show you profiles of members around you.
  • Optional information to complete your profile: You can add additional information to complete your profile. This information is not mandatory and is provided at your discretion and under your responsibility. You can complete your profile directly through the app and/or by linking your account to Facebook via Facebook Connect. This data includes:
    • Professional career and education (public): Occupation and education.
    • Interests and habits (public): Personal preferences, hobbies, music preferences, lifestyle, member characteristics.
    • Height (public).
    • Profile description (public): You can share additional information about yourself by writing in the designated field, and this information can be seen by motorX members. Additionally, you can answer questions about your lifestyle (personality traits, sports, travel, type of friendship relationship you are looking for, etc.).
      • Your description is a free text field. motorX advises members not to share sensitive data with other members or with motorX through the app. Sensitive data refers to data legally classified as "sensitive" under the European Union General Data Protection Regulation ("GDPR"). This includes data related to ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as data concerning health, sexual life, or sexual orientation ("Sensitive Data"). However, if a member wishes to share such information on their profile, this sharing is considered "explicitly made public" by the relevant member under the GDPR.

3.1.2. Data Related to Interaction with motorX

When you contact customer service and support, report a problem with our services, report another user, request help, exercise your rights over your personal data, participate in special offers, games, competitions, surveys, share your experiences or testimonials about our services, or fill out our forms, motorX collects personal data related to the situation, including:

  • Data related to complaints and requests sent to motorX customer service (private): Date and time of the complaint or request, nature and reason for the complaint or request, data related to the reported user. Additionally, for security and privacy reasons, you may be asked to provide an identity document when exercising your rights over your personal data.
    • This data is collected by motorX when you request support from customer service, exercise your personal data rights, report a problem, or report another user. This information is necessary to process a complaint or respond to your requests. This information is also processed when there is a complaint about you. motorX is legally obligated to collect complaints from members regarding content and behavior that may violate the General Terms of Use.
  • Data related to participation in games, competitions, testimonials, and your satisfaction (private): Participation, responses, satisfaction level, suggestions, testimonials.
    • This data is collected by motorX when you participate in games and competitions, answer our surveys and satisfaction questions, or provide testimonials. This data is mandatory when participating in games and competitions organized by motorX. Without this data, motorX cannot register you for games and competitions. On the other hand, data related to your testimonials and satisfaction is optional.

3.2. Data We Automatically Collect

When you use our services and functions, we collect information about your activity on the app:

  • Data related to your activity (registration date, connection dates, online or offline status, interactions with members and third parties, number of transactions, notifications received, notification preferences, etc.).
    • When accessing the services, using the app and its functions, some data about how you use them is collected and processed. Most of this information collected by motorX is necessary for the provision of services. Without this data, motorX cannot provide the services related to the app. This includes registration date, connection dates, online or offline status, type and number of interactions with other members (Search, Likes, Crush, etc.), accounts linked to your account (Spotify, Instagram, etc.), or transactions you make (Pro and ghost, purchases, or subscription registrations), notifications you receive, and your notification preferences.
  • Your geolocation and distances with other members (private).
    • The primary purpose and service of the app is to allow you to find other members you may cross paths with. Your geolocation is collected with your explicit consent. motorX will ask for your permission to collect and process data about your geolocation to facilitate matching with other members who have allowed their geolocation to be determined.
    • If you have not restricted the settings on your device, your geolocation is regularly collected by motorX.
    • The geolocation of two members is shown as a distance. The exact location is not shared.
    • If you refuse to enable location services during registration, you must provide the city you are in. This information allows motorX to show you profiles of members around you.
    • You can withdraw your consent at any time by disabling the geolocation option on your smartphone. In this case, your content feed will not be updated, and you will not be able to see which members you may cross paths with after disabling the geolocation option. If there are no more profiles in your content feed, we will ask you to provide the city you are in to suggest new member profiles around you.
  • Sent and received text and voice messages (private).
    • Messages are between the interacting members. They are sent to motorX servers and stored there. Text and voice messages are completely private and only concern the relevant members. motorX authorized personnel do not have the right to view these chats. These messages are not shared or disclosed to third parties unless there is a legal request and/or applicable regulations. Additionally, other members or any third party not involved in the chat do not have access to these completely private messages. Despite all conditions, third-party access to this information constitutes a crime. motorX cannot be held responsible for this.
  • Data related to video calls (time and date the call was started and ended...) (private).
    • When you want to make a video call in the motorX app, your phone's technical data is required to facilitate communication between two members. The time and date the calls are started and ended are stored by motorX. However, the content of video calls is not stored. Video calls are instantaneous.
  • Search preferences - people you want to find (age, gender) (private).
    • The app allows members to adjust their search settings based on age, gender, and the member characteristics they have filled out. You can change these parameters, and only profiles that match your criteria and that you have crossed paths with will be displayed in your content feed, after previously allowing motorX to collect and process this data and entering information about which gender you are searching for in the app.
  • Technical data of your mobile phone or device (IP address, mobile ID, app version, phone model and version, advertising ID...) (private).
    • We collect information from the devices and hardware you use to access our services, such as IP address, app version, device model and version, phone or device ID number, language used, operating system, app crashes, advertising ID information, and server logs. This data can be collected using cookies or other trackers: for more information, see Cookie Usage.
  • Transaction data: motorX does not collect or process any bank data. Apple App Store, Google Play Store, and Huawei AppGallery have chosen not to send certain data related to commercial transactions to mobile apps. This type of data is only collected and processed by the platforms mentioned above; motorX does not have the option to change this payment method. The only information shared between motorX and official app stores is technical data used to confirm transactions (e.g., transaction number) and does not allow identification of your identity. motorX stores your purchase and subscription history but does not store any information about payment methods.

4. How We Use Your Data

4.1. Providing Services and Functions in Compliance with Our Terms of Use

  • Opening and managing your account as a member:
    • Creation of your profile.
    • Member registration, deletion of registration, deactivation of profile.
    • Management of your parameters and preferences.
    • Management of subscriptions.
    • Management of access to services offered by motorX.
  • Management and storage of communication between members (Messages, Images, Crush, Like).
  • Management of video calls between members.
  • Management of paid services subscribed to (Hello, call credit, etc.).
  • Sending informational messages related to your interaction with the services or other members (notifications).
    • Legal basis: Performance of the contract.
    • The data collected by motorX is necessary for the proper functioning of the services and the app provided to members under the service contract (General Terms of Use).

4.2. Suggesting Profiles You Might Like

  • Geolocation to suggest profiles of members you might like.
    • Legal basis: Consent.
    • Once you give consent, you can withdraw it at any time by disabling the geolocation option on your smartphone. Withdrawal of consent does not invalidate the processing carried out before this request.
    • More information?
    • The primary purpose of the app is to allow you to find other members you might like. You can meet other members who have allowed their geolocation to be determined based on your distance from them. These distances allow motorX to show you profiles of members closest to you and matching your search criteria.
  • Your profile may be highlighted in other members' profiles based on your activity, location, and the information you provide in your profile. Additionally, we may suggest other members who might interest you through the Boost feature, and similarly, we may suggest your profile to other members. Your profile is also highlighted when you use the Boost function (if enabled) as mentioned in paragraph 1.
    • Legal basis: Performance of the contract.
    • This processing allows the provision of services and, in short, increases your chances of meeting suitable members.
  • Suggesting your profile via email to other members you may cross paths with.
    • Legal basis: Legitimate interests.
    • This processing is based on motorX's legitimate interests in suggesting relevant profiles to members within the scope of the services offered. You can object to this use at any time by contacting us (see section 11. Contact).
  • Suggesting members based on your favorite locations.
  • Suggesting meeting places based on your preferences.
    • Legal basis: Legitimate interests.
    • This processing is based on motorX's legitimate interests in suggesting relevant profiles and meeting places to members.

4.3. Providing Relevant Content and Campaigns (Marketing and Advertising)

  • Sending marketing or advertising messages or content:
    • Sending motorX editorial newsletters via email. Newsletter sending is stopped if they have not been opened by members for more than a year.
    • A newsletter suggesting profiles is available in the app.
    • Publishing marketing and advertising content related to motorX campaigns and services in the app and via email.
  • Offering personalized or non-personalized offers and/or promotions to motorX members.
    • Legal basis: Legitimate interests.
    • These processes are based on motorX's legitimate interests in offering you deals. Regarding the newsletter, you can object at any time by clicking the "unsubscribe" link provided in the emails you receive for this purpose.
  • Conducting marketing and advertising operations outside the app: We conduct marketing and advertising operations outside the motorX app, on third-party websites, social networks, and third-party apps. If you are a member of the motorX app, we may share your email address and phone number with these networks to exclude you from our marketing campaigns. This information is transmitted using a "hash" function. This sharing also allows motorX to reach profiles similar to yours who may be interested in our services. The existence of your profile is never disclosed to these similar profiles.
    • Legal basis: Consent.
    • If you have given consent, your data will be shared with these social networks to exclude you from motorX's promotional content and to promote the services to non-members on third-party websites. You can withdraw your consent at any time by contacting us (see section 11. Contact) or directly in the app by going to "My Data" and then "Manage My Preferences." If you withdraw your consent, we will not be able to exclude you from our ads on these networks.
  • Displaying personalized ads in the motorX app for third-party products and services relevant to the member. These ads are personalized only based on your age range, gender, and country or city. Your personal preferences are not analyzed to show you ads. The personalization of ads also balances the frequency of the same ad being shown. In this way, when the member consents, the repetition of the same ad is limited, and more diverse ads are shown.
    • Legal basis: Consent.
    • If you have given consent, the ads displayed in the motorX app are personalized. You can withdraw your consent for personalized ads based on age range and gender at any time by going to "My Data" and "Manage My Preferences." Premium members do not see ads in the motorX app.
  • Distributing non-personalized ads (based only on your country) for our partners' products and services and ads for motorX products and services in the motorX app.
    • Legal basis: Legitimate interests.
    • This processing is based on motorX's legitimate interests in displaying non-personalized ads in the app for non-Premium members.

4.4. Improving and Developing Our Services and Our Knowledge of How You Use Them

  • Improving and developing motorX services, our knowledge of members, and how these services are used:
    • Statistical studies.
    • Satisfaction surveys.
    • Analysis of how the app and services are used by members.
    • Understanding how our app and functions are used.
    • Improving the app, our offers, and functions.
    • Understanding your needs.
    • Legal basis: Legitimate interests.
    • This processing aims to make the services better and more ideal, to understand users, and to understand how the services are used, based on motorX's legitimate interests.
  • Providing suggestions to all members to improve their profile presentations if they wish, by reviewing the photos they publish.
    • Legal basis: Legitimate interests.
    • This processing aims to improve profile presentations in the app, based on motorX's legitimate interests. You can object to this use at any time by contacting us (see section 11. Contact).

4.5. Ensuring the Security of Your Personal Data

  • Detecting and analyzing illegal activities to detect and prevent violations of the security of the services.
    • Legal basis: Legitimate interests.
    • This processing is based on motorX's legitimate interests in ensuring the security of the app and the processed data. You can object to this use at any time by contacting us (see section 11. Contact). However, motorX may continue the processing if it demonstrates legitimate and compelling reasons.

4.6. Taking Measures and Fighting Against Illegal or Unauthorized Activities (Violation of Terms of Use), Ensuring Member Trust, and Complying with Legal Obligations

  • Analyzing and processing complaints against fraudulent/unwanted behavior.
  • Managing unwanted behavior and warning the member, suspending, blocking, or deleting their account.
  • Managing requests related to members' rights over their data.
    • Legal basis: Legal obligation.
    • These processes are based on motorX's legal obligation as a hosting provider to withdraw illegal content from the moment it becomes aware of it (Article 6 of the Digital Economy Privacy Law of June 21, 2004) and to respond to members' requests to exercise their rights over their personal data (Articles 12 to 22 of the European Union Data Protection Regulation).
  • Detecting or preventing fraudulent or Terms of Use violations:
    • Automatic analysis of profile data and activity on the app to detect fake profiles, fraudulent behavior, or violations of the General Terms of Use.
    • Ensuring the quality of profiles.
    • Automatic analysis of members' photos for face detection to remove fake profiles from the app as much as possible, combat dishonest behavior, and identify members' identities. If no face is detected in any of the photos you use during registration, you will not be able to create an account. If your registration is not accepted despite having a photo showing your face, you can contact us directly.
    • Legal basis: Legitimate interests.
    • These processes aim to prevent and stop fraudulent or Terms of Use violations and ensure user security by identifying profiles, based on motorX's legitimate interests. You can object to this use at any time by contacting us (see section 11. Contact). However, motorX may continue the processing if it demonstrates legitimate and compelling reasons.
  • Automatically excluding profiles of members whose previous accounts have been suspended due to fraudulent behavior or violations of our General Terms and Conditions to increase member security in the app.
    • Legal basis: Performance of the contract.
    • This processing allows us to protect your peace and security on the app and ensure compliance with our General Terms and Conditions while providing you with the services.
  • Profile verification (as mentioned in paragraph 1): To verify a member's profile, motorX must collect biometric data from a video showing the member's face, based on the member's consent, and compare it with the profile photos. If the faces match, the "Verified Profile" badge is given. After the comparison, the biometric data is immediately deleted. If necessary, this video will be stored to recheck the member's profile based on the photos they add/delete. In this case, biometric data will again be collected from this video and compared with the member's new photos before being deleted.
    • Legal basis: Consent.
    • When you start the verification process, you will be asked for consent to use biometric data for profile verification. You can withdraw your consent at any time by going to "My Data" and then "Manage My Preferences." If you withdraw your consent, your video will be deleted, and your biometric data cannot be collected. If you add a new profile photo or delete the profile photos you are using, your face cannot be compared, and you may lose your "Verified Profile" badge.

4.7. Providing Assistance and Technical Support to Members

  • Responding to help requests from members regarding the use of the app.
    • Legal basis: Legitimate interests.
    • This processing aims to allow members to use the app under good technical and functional conditions, based on motorX's legitimate interests.

5. Cookies and Trackers

Our website may use technical, advertising, and audience measurement cookies. The app may use technical and audience measurement cookies and trackers.

For more information, see Cookie Usage.

6. How Is Your Data Shared?

Members' personal data is processed only by authorized customer service staff and responsible persons at motorX for the purposes stated above. These authorized staff and responsible persons can only access the data necessary for their work.

Within the scope of the privacy policy and to guarantee the privacy and security of members' personal data, certified and trusted service providers and partners may also access and/or process members' personal data on behalf of motorX. These service providers help us manage and improve our services, particularly in the following areas:

  • Subcontractors for our infrastructure and data hosting.
  • Suppliers of analysis software.
  • Technical suppliers for the use of the app and/or the proper functioning of the app.
  • Our customer service for providing necessary support to members and managing complaints.
  • Marketing partners to offer relevant offers, messages, and content to motorX members and non-members.

Your data may be shared with our partner social networks to exclude you from marketing and advertising operations outside the app, unless you object.

Additionally, at the request of government agencies, especially judicial authorities, motorX may share members' personal data to comply with all legal and judicial requests.

In the context of company operations such as restructuring, change of control, merger, acquisition, disposal, liquidation (not limited to these), we may have to transfer your data.

7. Transfer of Data Outside the EU

The personal data of members processed in the context of using the app is stored on servers in the European Union.

However, members' personal data may be transferred to motorX service providers and subcontractors located outside the European Union for member support, complaint management, marketing, and advertising.

Data transferred outside the European Union may be transferred to countries for which the European Commission has not issued an adequacy decision regarding the protection of personal data. motorX guarantees that these transfers are made under conditions that ensure the privacy and security of the data, providing an adequate level of protection under the applicable regulations. The framework of these transfers is determined by the standard contractual clauses of the European Commission. You can obtain a copy by writing to our data protection officer at the following address: motorX@azve.net.

8. How Can You Exercise Your Rights Over Your Personal Data?

Your Rights

In accordance with the French Data Protection Act of January 6, 1978 (Loi Informatique et Libertés) and the GDPR, each member has the right to access, correct, and, where applicable, transfer and delete their personal data, object to or restrict its processing, and determine the fate of their personal data after their death. Sensitive to members' concerns, motorX is committed to respecting the protection of personal data and processing these requests as soon as possible.

How to Exercise Them?

A member can exercise their rights by sending an email to motorX@azve.net, directly through the app, or by sending a letter to the following address: To the attention of the data protection officer, motorX - 5 rue Feydeau 75002 Paris – France. For privacy reasons, an identity document may be requested if there is doubt about the identity of the requester.

A member can also submit a request to the competent national control authorities for data protection for all other objections.

Details of Rights

  • Right of access: Under the conditions and terms of Article 15 of the GDPR, allows the member to request access to their data in an accessible format from motorX. Your right of access cannot violate the privacy limits of third parties; therefore, you can only access your personal data, not the data of third parties (e.g., you can only access the messages you sent, not the messages you received).
  • Right to rectification: Allows the member to request the correction, addition, updating, or deletion of any personal data concerning them that is incorrect, incomplete, ambiguous, outdated, or whose collection, use, communication, or storage is prohibited under the conditions and terms of Article 16 of the GDPR. You can directly change or correct some data through the app. Go to your profile and directly change the "My Photos," "Work and Education (Occupation, Employer, School)," and "About Me" sections. If you registered via Facebook Connect, you can update your name, age, or gender by going to your Facebook page and updating "About - Contact and Basic Information" in your profile. If you registered with your phone number, you need to send a letter to the addresses mentioned above or contact customer support to change your name, age, or gender. In case of an error, age can be corrected directly through the app once.
  • Right to data portability: Based on Article 16 of the GDPR, allows the member to receive the personal data they provided to motorX in a structured, commonly used, and machine-readable format and to transfer this data to another data controller.
  • Right to object: Based on Article 38 of the French Data Protection Act (Loi Informatique et Libertés) and Article 21 of the GDPR, allows the member to object, free of charge and optionally, to the use of their data by motorX, particularly for commercial prospecting and processing based on motorX's legitimate interests. For processing based on legitimate interests, motorX reserves the possibility to demonstrate legitimate and compelling reasons to continue the processing.
  • Right to erasure: Based on Article 17 of the GDPR, allows the member to request, free of charge and optionally, the deletion of data they have provided to motorX. You can also delete your account directly through the app using the appropriate function. Please note that all your data will be deleted from the motorX app. However, as a hosting provider, motorX is legally obligated to retain your personal data for one year under Article 6 of the Digital Economy Privacy Law of June 21, 2004 (Law No. 2004-575). Your data is stored in a separate arcmotorX database and is only retained to respond to a judicial request. After the one-year period, it is permanently deleted or irreversibly anonymized.
  • Right to restriction of processing: Under the conditions of Article 18 of the GDPR, allows the member to request the temporary suspension of the use of some of their data by motorX.
  • Right to determine the fate of personal data after death: Based on Article 85 of the French Data Protection Act, allows the member to determine the storage, deletion, and transmission of their personal data after their death.

These rights are only applicable within the limits of motorX's capabilities when connecting to the app using Facebook, Google, or Apple. Some data is sent to motorX by Facebook, Google, or Apple and cannot be corrected without the support of Facebook, Google, or Apple.

9. How Long Do We Retain Your Data?

motorX has implemented a procedure that complies with the retention periods specified below for the automatic deletion of your account and personal data. If data needs to be retained for statistical purposes beyond these periods, it is irreversibly anonymized to prevent identification.

motorX retains members' data for as long as necessary for the member to use their account, i.e.:

  • Member's registration period plus 24 months. If an account is inactive for 24 months, it is deleted, and the member's data is retained for an additional year before being permanently deleted or irreversibly anonymized. An account is considered inactive when the member's app does not connect to motorX servers (especially if the location option is disabled) and the member does not use the app. In any case, a Premium member's account is not considered inactive. Please note that, as a hosting provider, motorX is legally obligated to retain some of members' personal data for a one-year period under Article 6 of the French Digital Economy Trust Law of June 21, 2004 (Loi pour la Confiance dans l’Economie Numérique).
  • If a member is banned, their account is deactivated. The information of the banned account is retained in the active database for 24 months to compare it with information provided in new registrations and prevent the banned user from re-registering as much as possible. After this period, the personal data is arcmotorXd and retained for an additional year before being permanently deleted or irreversibly anonymized.
  • If a member deletes their account or sends a deletion request to customer service, the account is deleted from the app. However, to comply with motorX's legal obligation as a hosting provider, the member's data is retained in a separate arcmotorX database for one year before being permanently deleted or irreversibly anonymized.
  • Some data of the member, such as email address and phone number, will be retained for 1 year after the account has been inactive for 24 months for prospecting or marketing purposes (see section 4.3) or for analysis purposes to improve and idealize the service (see section 4.4). If the member deletes their account, the data will not be used for prospecting or marketing purposes.

Regarding your Geolocations and Meeting Points, shorter retention periods apply:

  • Your last Geolocation is retained for one month from the date it was collected to determine Meeting Points with other members.
  • Your Meeting Points are retained for six months from the date they were collected to show you profiles of members you have crossed paths with in the app.

motorX is committed to using all available means and making its best efforts to guarantee the optimal security of the stored data. However, it is the member's responsibility to take the necessary measures to protect their data.

10. Personal Data of Minors

motorX refuses to collect data from minors. If a member lies about their age and, moreover, makes a false declaration about their majority, the child's parents must notify motorX by sending an email to the address indicated in section 11 ("Contact") to request the deletion of the data. motorX is committed to deleting the minor's personal data as soon as possible.

11. Contact

For any questions regarding this privacy policy or your personal data, you can contact us: